In his new series called “Fix it Friday,” KTLA Tech Reporter Rich DeMuro is on a mission to help fix his viewer’s tech woes, and RadioShack is helping him make it a reality. The four-part series follows Rich and RadioShack working together to solve some common tech troubles experienced by his viewers.
In the first segment of the series, Rich helps young mom Alana solve a serious photo organization problem. Over the years, Alana has collected more than 20,000 photos of her family and stored them on various devices, including her old, failing laptop, desktop computer, iPhone and camera memory card. Not only did she have trouble keeping her photos organized, but she also began to experience hardware failures that resulted in some pretty pricey picture recovery fees.
Rich was able to move all of her photos into one location – her desktop computer – and then backed up her entire computer and photo collection onto a Toshiba Canvio 1 TB hard drive from RadioShack. RadioShack also provided Alana with a new Asus Transformer Book so she wouldn’t have to continue to rely on her old laptop to store and view her pictures. For more information about the segment, check out Rich’s blog post on TheTechReport.tv.
The second segment that aired on May 2nd addressed the wireless printing problems experienced by Diane, a work-at-home semi-retired lawyer. She has a great printer, but it wouldn’t connect to more than one device on the network. In the end, Rich hardwired the printer to the network, installed some manufacturer-specific software to help her iPad connect to, and then he replaced her old laptop with a new ASUS Touchscreen Notebook, courtesy of RadioShack!
On May 9th, Rich tackled a WiFi dead zone problem for the Heiser family by installing a wifi extender that boosted the signal and expanded the range of their existing wireless network. As an added surprise, he gifted their two teen-aged daughters with Samsung Galaxy Tab 4 tablets to give them a little more touch-screen happiness than their existing cracked-screen phones:
In the final Fix-It Friday episode on May 16th, Rich helped young mom Kristen childproof her iPhone 5c with a variety of tough iPhone cases provided by RadioShack. Once they selected a phone case, Rich set Kristen up with a new Logitech Harmony Universal Remote and Roku 3 Streaming Media Player to replace her old Roku 2 Streaming media player that was on its last leg.
Do you have a tech woe that needs solving? RadioShack is here to help! Now through Friday, May 16, 2014, you can enter to win one of 30 $100 RadioShack gift cards by telling us how you would use the RadioShack gift card to solve your technical difficulties. We’ll pick the winners after the final segment of the TechReport airs on Friday, May 16.
- Leave a comment below telling us how you would use the $100 RadioShack gift card to fix your sticky tech troubles.
- Make sure you are registered with a valid email address.
- Click on “Submit!
- Only one winner per household.
- If you have more than one tech problem, feel free to post them individually, but we will count only the most pressing (or entertaining) post as your final and real entry.
Thank you all so much! The comments are now closed and the winners will be announced soon! Stay tuned!
EDIT: It was a tough journey, but we finally made it. The winners have been selected and are being contacted via the emails that they provided with their comments. Thanks again for all the wonderful entries, and stay tuned for our Next Big Thing!